FAQ for Salon

should i book my treatments?

Yes, you can either book online, phone or visit the salon to book your treatments at your earliest convenience so we can accommodate you. We will always endevour to meet your needs whenever possible.

how do i know which treatments are for me?

The Paddington Beauty Room will always offer you the best advice so you can use all services effectively.

what should i wear?

Whatever you feel at ease in. We will provide you with a robe or whatever is required to make your visit comfortable.

when should i arrive?

To be able to provide the best customer service we appreciate if you can arrive 10 minutes prior to your appointment.

what if i am late?

Arriving late will simply limit your treatment time, thus effecting the results. Your treatment will end on time as we respect that our clients’ time is valuable.

what if i need to cancel my appointment?

We request 24hr notice to cancel or reschedule your appointments. Appointment changes within 12 hours will be charged 50% of the value of all the services booked.

Please can you give as much notice as possible to give us the opportunity to fill the gap. It also may be you one day looking for a last-minute appointment which we can fill unless we know it is vacant.

We will be enforcing our policy more consistently and strongly. We thank you for your understanding.

what if i have special health considerations?

Please notify your therapist when booking or prior to commencement of treatment if you have high blood pressure, allergies, physical ailments or if you are pregnant. We can then prepare for your unique requirements.

may i request a therapist?

Yes of course! The Paddington Beauty Room trains all our staff to ensure you will always receive the quality of treatment you would expect from us.

who can visit the salon?

The Paddington Beauty Room is available for everyone. We ask men if possible to shave a few hours before any of The Paddington Beauty Rooms’ skin treatments.

how can i pay for my services?

The Paddington Beauty Room accepts Amex, Visa, Mastercard, EFTPOS or cash.

the perfect gift?

The Paddington Beauty Room Gift Vouchers are available for all treatments or for any value. We can even send it directly to the recipient on your behalf.